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FAQ
Frequently Asked Questions
 What is PlanetOut Inc.?
PlanetOut is a leading online media company exclusively serving the lesbian, gay, bisexual and transgender (LGBT) community.

Our digital media brands include Gay.com and PlanetOut.com.

The company is based in San Francisco with an office in New York.

For more information, please visit http://www.planetoutinc.com.

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 What is PlanetOut's mission?
PlanetOut seeks to connect, enrich and illuminate the lives of gay and lesbian people everywhere.

 Where is PlanetOut based?
The company is headquartered in San Francisco, with additional offices in New York and Los Angeles.

 How many employees does PlanetOut have?
About 250 employees worldwide.

 How can I contact PlanetOut Customer Care?
You can contact PlanetOut.com and Gay.com Customer Care directly by e-mailing premiumservices@planetout.com or premiumservices@gay.com, or by calling (866) 313-6373. Someone will be available to assist you seven days a week from 9 a.m. to 6 p.m. Pacific Time. Members who wish to report violations of our terms of service may e-mail abuse@gay.com or abuse@planetout.com.

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 In how many languages does PlanetOut offer services?
PlanetOut offers services in English. Our members reside in over 100 countries.

 How does PlanetOut earn revenue?
Through subscription, advertising and transaction services.

 Who is on PlanetOut's management team?
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 Who sits on PlanetOut's Board?
Click Here

 How does PlanetOut support the community?
PlanetOut leverages our reach to assist community organizations that enrich and illuminate the lives of our customers and employees. PlanetOut has three primary objectives in our corporate citizenship program: to promote health and wellness education, to strengthen and support LGBT families and relationships and to empower and inspire LGBT youth.

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